Frequently Asked Questions

We only allow customization in jewellery and that too for the change in color of the stones in it. Other products are not customizable.

Sorry to hear that but unfortunately we don’t allow exchange of any of the products.

Yes, we provide free shipping in India.

The shipping time varies from the product to product. In general, jewellery takes around 7-10 business days for shipping and apparels require 12 to 15 days.

Yes, definitely we can make bridesmade outfits in bulk. Contact us on +9887777722 or email us at
info@frenchrosethreads.com

Unfortunately, we do not take bulk orders as we prepare a limited stock at a time to meet with the changing trends.

We do not allow Cash on delivery option. Only prepaid orders are accepted.

Definitely, we fully customize outfits as per your given size.

Customisation charges totally depends on the type of customization you want and on the
product type as well.

You could use UPI, Paypal or bank transfer whichever is feasible for you.

We do not take bulk order at the moment. Will notify on the website if we start this segment in the future.

We do not allow returns on our products.

For customized orders, it would take
around 15 days to complete the orders.

You can only cancel your order before the order is in process and shipment has not been generated. We do not allow cancellation of orders on apparels.

No, these are imitation jewellery and does not contain real gold, silver or any other precious metal.